Standard 20 Monitoring Visits
Outline of Service for Standard 20 Monitoring Visit.
We will provide you with a consistent and experienced Standard 20 visitor who is qualified at management level, has other necessary care qualifications and has a proven successful track record at management level.
We can assure all relevant checks have been undertaken on all of our Consultants regarding their suitability to carry out the visit.
We can assure that the service provided by our Consultants is consistent in the professional values applied, therefore ensuring you and the children in your care have continuity.
We can assure a professional, accurate and well-written report, which will give greater credibility to your service and be used to promote continuous improvement.
You can demonstrate and we can assure a totally independent visitor.
We can provide a different visitor periodically to give a fresh perspective and new ideas.
We can assure that our Consultants are supported, suitably qualified, experienced and kept up to date with the very latest in legislation, policy and guidance.
We can offer unique approaches to gain the views of children and significant others.
Platinum Care Consultancy can undertake this at a competitive price
and can offer discounts on 12 month contracts.
Recognising the need to take ‘Time to Talk & Time to Listen’
A vital part of the Standard 20 visit is the ability to gain an opinion of the quality of care provided within the residence through direct consultation with relevant people. However, it is an unfortunate fact that this crucial part of the process is too frequently diluted or passed over due to various reasons such as, time constraints, lack of interest, daily activities and disengagement of children.
However, at Platinum Care Consultancy we guarantee that on each visit we will make, ‘Time to Talk & Time to Listen’.
We will work with the service provider and managers to ensure we are able to access quality consultation with significant people including the children and their families.
We will offer flexible visiting or contact times including evenings and weekends, enabling the greater opportunity to engage children in quality consultation.
We will offer various methods of enabling children to understand our role and share their views. This will include an email address and posters/leaflets explaining this.
We will ensure that each individual report is embedded with evidence of our quality consultation.
Providing a consistent visitor will also ensure that barriers to engagement from the children can be removed.